Response to COVID-19
Subject: Update Regarding the Coronavirus (COVID-19)
To our valued customers:
Amid ongoing concerns about the Coronavirus (COVID-19) outbreak around the world and close to home, I want to update you about what CTG is doing to navigate the situation.
First, I want to emphasize we remain open for business, are fully operational and have taken steps to ensure we will be able to continue to carry out our work for you under changing circumstances.
We have a strong continuity plan in place and have taken precautionary measures to ensure the health and well being of our team members and families.
As a business, we have made it a priority to monitor the situation closely and are prepared to respond to the rapidly changing nature of this pandemic. Should the need arise, many of our team members are able to work remotely, supported by our IT infrastructure.
Our team members continue to be available to connect with you by phone, email or video messaging, or in person. Our showrooms remain open but are limited to pre-scheduled appointments only. Through our website you can place orders securely and if you have not been set-up and would like to be, please contact your sales rep.
CTG has instituted rigorous cleaning in every office, showroom and warehouse to ensure a safe environment for our team members and customers. We are monitoring Health Canada recommendations around workplace wellness and safety and will be diligent to adapt our procedures as required.
To limit the potential impact of COVID-19, we have instituted significant travel restrictions and mandated self-isolation for any team member showing symptoms, or who have reason to believe they have been exposed. We also are deferring social events and large meetings.
I sincerely believe clear communication plays a critical role during these challenging times, and CTG is committed to ongoing communications as the situation evolves.
We greatly value your business and we hope for us all we are through this difficult time without serious implications.
President, CTG Brands Inc.